Shipment of Orders: All orders require a valid delivery address. We usually ship orders within 48 hours of receipt of the Order. Our Listed price either includes shipping or offers free shipping for delivery in India. For international shipments, the cost of shipping will depend on the carrier service, origin, destination, weight and dimensions of the package. Further, international shipments may also incur additional custom duties that may have to be borne additionally by you, the Buyer. Contact us for a quote to your destination.
Return Policy: Your satisfaction is our priority. If an Item arrives damaged or defective or if you received a wrong item, please contact us within 4 days of receiving the Order and tell us about it. We will either replace the damaged items or provide a refund within 3-5 business days after receiving your returned Item. For any other reason, we will refund your payment excluding shipping and handling charges. Buyer shall pay the return shipping. We restrict our return policy only to Items that have been shipped within India. We regret to inform you that our return policy is inapplicable to any Items that have been shipped overseas.
Cancellation Policy: Please note that we permit cancellation of an Order placed by you only up to 24 hours after the time of placing the Order. Cancellations will not be permitted beyond such duration and all Orders after the passage of such duration shall be treated as confirmed.
Prices: All prices are quoted in Indian Rupees (INR). You are advised to enquire about prevailing currency exchange rates before placing an Order.
Disclaimers: We disclaim all liability for any adverse effects caused by any goods purchased through the Website. The eShop neither represents nor warrants that use of the Item shall be curative for any medical condition or disease.
Buyer Reviews: We encourage you to share your experience and reviews of the Items you have purchased in order to improve the selection of Items made available to you. We reserve the right to report any objectionable content to Eazelly for moderation.
Customs: All international orders may be subject to customs charges in local countries of destination, please check your country import rules and tariffs if existing, we cannot advise or intervene on duty charges that may be applicable at Buyer’s responsibility.
We are, more than anything else, lovers of exquisite tea. We love everything about tea – its rich heritage, many complexities and sheer variety. We imagine Chai Safari as a delicious journey to experience all of this and more. And it’s a journey we would love to share with you!
Siliguri, West Bengal
Eazelling Since December 2016